Summary
WEST FARGO GRAND FORKS BISMARCK MINOT
Authorized Dealership ... Advanced Business Methods has been in the sales and service of copy machines since 1971 and facsimile machines since 1986, and has been very stable in representing its product line of Canon, Savin, Minolta, & Panasonic. Carrying two of the top ten copier manufacturer s lines, we meet or exceed the stringent requirements of our manufacturers to provide quality support to our customers. Because of this stability, we are better able to support these product lines with parts and service training.
Advanced Office Solutions started doing business in May 2000 with offices in Bismarck and Minot. They represent the Canon product line in the sales and service of copiers, facsimile, and printers. With the addition of Advanced Office Solutions, our company represents the entire State of North Dakota with the Canon product line of copiers, facsimile and printers.
Advanced Business Methods and Advanced Office Solutions have been structured around the goal of providing the copying systems which prove most satisfying for individual businesses and organizations. Our attention to that goal, and the service that makes it an everyday achievement, has made us the largest supplier of copying systems in this area. Our sales staff has more than 40 years of office equipment sales experience, combined with the training that make them valuable resources in analyzing your paper flow and reproduction requirements.
Description
Leasing ... Advanced Business Methods and Advanced Office Solutions owns and operates their own leasing company, which means that the lease contract is not sold through a third party. This gives the customer a single source vendor with single source responsibility. The main benefit to the customer is better accountability from us for the performance of your system. Another benefit is added flexibility if the customer needs to upgrade their equipment during the term of the lease.
Service ... Our 30 technicians provide the response time you need. Designed territories assign specific individuals authority and responsibility for your system, ensuring continuity and integrity of service. Trained in a program that exceeds industry standards, each individual technician focuses their skills specifically on the copying systems used in their territory. Our Minimum Call Procedure means your copier receives thorough attention on every visit. A computerized preventative maintenance schedule for your copying system reduces unsatisfactory copies and unnecessary downtime. Each field technician carries a car stock that provides for immediate replacement of commonly used parts and supplies. We have over $250,000 in parts on hand for prompt service or repair.
Factory Certified ... Instructor Advanced Business Methods and Advanced Office Solutions are a factory authorized training facility for Canon, Savin & Minolta analog and digital copying systems. The Factory Certified Instructor is fulltime and has been with the company since 1982.
Certified Network Engineer, Microsoft Certified Systems Engineer ... Advanced Business Methods and Advanced Office Solutions will provide additional computer client/server support services ranging from unlimited telephone assistance to direct on-site diagnostic resources with a fulltime Systems Engineer. This includes any technical support, which could utilize a variety of solutions such as initial assessment recommendations, installation, deployment, configuration or performance optimization of other systems, software or additional devices provided by customer.
Supplies ... Authentic manufacturers supplies provide the optimum in copy quality and eliminates service problems caused by independent toner brands. A systematic calling schedule maintains contact with you to insure required levels of all supplies. Our 30 technicians provide the response time you need. Designed territories assign specific individuals authority and responsibility for your system, ensuring continuity and integrity of service. Trained in a program that exceeds industry standards, each individual technician focuses their skills specifically on the copying systems used in their territory. Our Minimum Call Procedure means your copier receives thorough attention on every visit. A computerized preventative maintenance schedule for your copying system reduces unsatisfactory copies and unnecessary downtime. Each field technician carries a car stock that provides for immediate replacement of commonly used parts and supplies. We have over $250,000 in parts on hand for prompt service or repair.